Frequently Asked Questions

Everything you might need to know about TSB Festival of Lights 2024-2025 season.

Where can I park?

On-street parking surrounding the park including Fillis Street (main gate), Rogan Street car park, TSB Stadium car park and Victoria Street. Additional mobility parking is available outside the main gates on Fillis street and at the TSB Stadium carpark.

Click here for the Parking Map. 

The Bellringer Pavilion carpark is closed to all vehicles during the festival from 5pm to 7am the following morning. 

To save congestion and stress, you can also catch our Free Festival Bus from Centre City. More details

Can I bring my dog to the TSB Festival of Lights?

No dogs are permitted in the park between 7pm and midnight, every night of the Festival. 

When are there going to be food trucks?

You can find the Light Bites schedule here!

Can I drink alcohol at the TSB Festival of Lights?

BYO alcohol may be consumed in a responsible manner on the stage lawns only where an artist is performing. This applies until 11pm on the Hatchery Lawn and Fred Parker Lawn.

A park-wide liquor ban is in place for all other areas of Pukekura Park between 7pm and 7am. However, please note that BYO alcohol will not be allowed into any wet weather venues.

There will be no bar in the Hub this season. 

How can I check if an event is cancelled?

If events are cancelled due to poor weather, the Civic Centre front desk & call centre will be notified by 5pm. If an event is cancelled, announcements will be posted on our website and our TSB Festival of Lights Facebook page.

Can I bring a picnic? 

Of course! You are welcome to bring your food and drink into the park for picnics. The Tea House is open nightly serving hot food, ice creams and drinks, including coffee.

Can I book a buggy tour?

Due to congestion in the park the tours will no longer running. However, there are alternatives with wheelchairs and mobility scooters available. Check out the Accessibility page

I've lost something at the Festival! 

Please visit the Festival Hub next to the Bellringer Pavilion, off Fillis St and see one of our friendly team members who can assist you with lost property.