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Festival Survey

Thanks for your feedback! 

Each year, we gather all of your feedback so we can see how you've enjoyed the festival. It's all part of us wanting to create a festival that keeps you entertained and wanting to come back for more!

Thanks to all of you who have left you feedback on the 2016/2017 festival. We hope you enjoyed this year's TSB Bank Festival of Lights and we look forward to seeing you again next year. 


Feedback from the 2016/2017 festival

Feedback from last season's festival was collected in the park and online during the last five weeks of the festival period.

Satisfaction levels

Last season 99.6% of the people surveyed were 'extremely satisfied', 'very satisfied' or 'satisfied'.

Reasons for visiting

The main reasons people visited the festival was to see the beautiful lighting displays, followed by entertaining friends and family, and then to see the live entertainment.

Source of festival information

The most popular source of festival information is the festival brochure, followed by the website and our social media channels.

Location of festival attendees

The majority of people who visit the festival are from the New Plymouth District and wider Taranaki region at 65.3%, followed by other regions in New Zealand at 28% and overseas at 6.7% 

Some feedback from visitors included: 

"This equals, and in many cases surpasses, anything I have seen elsewhere in the world."

"Thank you so much, and the city doesn't charge for it. You're mad! Worth paying for."

"Who needs to leave NZ when this is on our doorstep! Thanks for sharing."

"Can't wait for the next one! Bringing the whole whanau to New Plymouth this Christmas so everyone can experience the magic!"

We thank the following organisations for generously investing in this iconic community event.

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